Voicemail on leave options

Before proceeding please read this page and the Voicemail Guidelines document, taking particular note of the discussion of personal greetings. At any time during later sessions with Voicemail, keying # will provide a repeat of options available to you.

It is recommended, when going on leave, that you record an appropriate personal greeting in your voicemail box to advise your callers that you will be unavailable. You also have the option to leave instructions in your personal greeting to press "0" to be transferred to another party (with their approval).

If you experience difficulties establishing the service, please submit a request through the Servicedesk or call ext 50556

Note: The message retention time in the system is 14 days. Messages left longer than 14 days will be lost

Personal Greeting

To change your personal greeting, dial into voicemail 26026 and enter your security code.
Then key in:

3 (Phone Manager)
1 (Personal Options)
3 (Record a personal greeting)

Then follow the prompts.

Extended Leave

If going on extended leave, you have the option to forward your messages to another person for action. (They need to approve the arrangement beforehand.) If this has been set up, your personal greeting should reflect this. To activate this option, dial into the voicemail system, 26026 and enter your security code. Then key in:

3 (Phone Manager)
2 (Messaging Options)
4 (Change Automatic Message Forwarding)

Then follow the prompts.

REMEMBER: When you return from leave take OFF the Message Forwarding. Follow the steps above and follow the prompts to cancel message forwarding.

Phone Divert

If you are not forwarding your messages it is recommended that you divert your phone to voicemail.

To do this dial #926026 . To remove the diversion when you return, dial ##9